FAQ

Frequently Asked Questions


I get an error message that prevents me to complete an order. 


Try to login on our Dutch webshop http://www.fantasyshopchimera.nl/
This is usually sufficient.It can also help to try a different browser.

Do You ship orders internationally?


We ship all over the world. Both the web shop and the physical shop.

How are the shipping costs calculated?


We know the weight of every product in our system. The total weight determines the height of the shipping. This is done by means of PostNL Rates. For this calculation we also need your address. That is why the final shipping amount will only be shown after entering your address, but before you checkout. 

Nederlands